Appendix D: Developer Accessibility Survey
Definitions: What is Accessibility?
1. Please describe in a sentence or two what accessibility means to you.
2. Please indicate below your familiarity with the following accessibility standards and guidelines. (choices: not at all, somewhat, reasonably, very)
b) Section 508 of the Rehabilitation Act
c) Disability Discrimination Act (DDA) UK
d) Publicly Available Specification (PAS) 78
3. Have you personally experienced the web via a screen reader like JAWS or WindowEyes? (choices: yes, no)
4. What percentage of your clients requires Section 508/WCAG compliance in their contracts?
b) 10 to 25%
c) 26 to 50%
d) More than 50%
5. I am willing to provide a copy of a sample contract with accessibility specifications upon request.
b) No
c) We don’t include accessibility in our contracts.
Multimedia Authoring
6. We currently employ the following development technologies to deliver online content:
a) Javascript/Dynamic HTML/AJAX
b) Macromedia Flash
c) Macromedia Director
d) Quicktime Video
e) Real Video
f) Podcasts
g) Virtual reality and/or 3d environments
h) Other:
7. We have used the following programs to caption videos:
a) QuickTime Pro
b) MagPie
c) HiCaption
d) Captionate
e) We don’t caption videos
f) Other:
8. For projects containing video, we provide: (choices: never, sometimes, usually, always, N/A)
b) Audio descriptions for deaf visitors
c) Transcripts
d) Synchronized captioning
9. For podcasts or audio only media, we provide: (choices: never, sometimes, usually, always, N/A)
b) Audio descriptions
c) Synchronized captioning
Accessibility and Usability Testing
10. To my knowledge, our firm performs testing: (choices: never, sometimes, usually, always)
b) For web accessibility
c) With disabled persons
d) Using automated programs (such as Bobby/WebXACT)
e) Through an accessibility consulting/testing service
11. In your experience, who is usually responsible for ensuring accessibility testing of multimedia is done?
b) The client
c) A subcontracted specialist
d) No one, it simply isn’t done
e) Other (please specify)
12. Who within your firm is responsible for accessibility? (choices: yes, no, sometimes)
b) We typically hire an accessibility or usability consultant to advise us on specific projects prior to and/or throughout the development process
13. What are the key factors that prevent your firm from delivering accessible multimedia projects? (choices: never, sometimes, usually, always)
b) Lack of knowledge in accessibility
c) Authoring tools (software) lack of support for accessibility
d) We don’t have access to assistive technologies for testing (ie, screen readers)
e) Our clients do not have budgets to pay for accessibility
f) Our clients do not require accessibility
About Your Company
14. Please select the location of your institution (drop down menu: Listing of participating countries)
15. Please select the option that best describes the size of your firm:
b) 6-15 employees
c) 16-25 employees
d) 25+ employees
16. Multimedia and/or web development work for museums is roughly ____ % of our firm’s total projects
b) 10-20%
c) 21-50%
d) More than 50%
17. How many multimedia projects does your firm produce per year?
b) 1-5
c) 6-20
d) More than 20
e) Other (please specify)
18. Do you have examples of accessible rich media projects online? If so, please provide the web address(es).
19. Please select the option that best describes your role/position within your firm:
b) web/multimedia programmer
c) graphic designer
d) project manager
e) Other (please specify)
20. If you would like to receive an analysis of the results of this survey and/or an executive summary of the research, please provide your email address.
21. Feel free to share any comments about web accessibility challenges at your firm.
